Privacy Policy

Overview

HOA Bot provides HOA document analysis and reporting services. This policy explains what information we collect, how we use it, and the choices you have. By using the site, you agree to the practices described here.

Information We Collect

• Checkout and account-related details, including email address and payment session identifiers.
• Device, browser, IP, and payment fraud-prevention signals collected by Stripe on our site and hosted checkout pages.
• Uploaded HOA PDF documents and related metadata needed to generate your report.
• Optional details you provide, such as HOA name and state.
• Generated analysis content, report outputs, and processing status data.
• Basic analytics and interaction events used to understand product usage and performance.

How We Use Information

• Process checkout and confirm payment.
• Run document analysis and generate your HOA report.
• Provide secure in-app access to completed reports.
• Monitor service reliability, troubleshoot issues, and improve product quality.
• Detect misuse, enforce terms, and protect platform security.

Payments and Fraud Detection

We use Stripe for payment, analytics, and other business services. Stripe collects identifying information about the devices that connect to its services. Stripe uses this information to operate and improve the services it provides to us, including for fraud detection. You can learn more about Stripe and read its privacy policy atstripe.com/privacy.

Data Retention

We retain information for as long as reasonably necessary to provide the service, maintain operational records, resolve disputes, and meet legal obligations. Retention periods can vary by data type and use case.

Security

We use technical and organizational safeguards designed to protect your information. No method of transmission or storage is guaranteed to be completely secure, so we encourage you to avoid sharing unnecessary sensitive personal details in uploaded files.

Your Choices and Requests

You may request access, correction, or deletion of your information, subject to applicable legal and operational limitations. To make a request, contact us atprivacy@hoabot.xyz.

Children's Privacy

HOA Bot is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Policy Updates

We may update this Privacy Policy from time to time. The effective date at the top of this page shows when the current version took effect.